In recent weeks I have run into more and more situations where people have not responded to e-mails, and then I have later learned from them that my e-mail may have been sent to their “spam box” because of some company policy or other quirk. This happened lately with a client who said she had not received several e-mail's sent from my office over the last two months. This “IT situation” was highlighted in a recent article in the ABA’s GPSolo magazine, September, 2009 in an excellent article by Dan Pinnington and Reid F. Trautz. The article may be accessed on the link below. Credit these authors with the excellent suggestions to check your spam box daily and to double-check with people on the receipt of very important e-mail communications.
